If you arrive at work and notice that your internet connection is down, systems running at a snail pace or not booting at all, what would be your reaction?
Systems down time costs money, time and goodwill. More importantly, it stalls business growth. Losing customers’ data, not sending that quote on time and delaying clients requests are all very bad for business; you would agree.
We help you to keep your systems running so that you can focus on growing your business.
We provide premium grade support to businesses and organisations.
We understand both business and technical perspectives, and would help you define a systems architecture tailored towards achieving your business goals.
Our service desk caters for every aspect of your business continuity regimes. We undertake on-the-spot repairs of Laptops, Printers, servers, desktops, networks, system upgrades, restores and recovery. Our service desk operates through call outs and by schedule (if you are enrolled into one of our subscription based service contracts). Apart from regular subscription we also support our clients in the following areas;
- Infrastructure design and installation
- New hardware supply and Installation
- Data Migration/ retirement of legacy systems
- Secure data destruction and hardware recycling
- Business continuity assurance.
- Internet backbone provisioning
- Wide, local and metropolitan area network design and installation (we use latest technologies, including WIMAX)
- Systems integration (Technology integration)
If you engage our services through any of our service offerings, you will automatically receive our IT support for the duration of the project, or longer if you sign up to any of our support service contract models.
However you engage us or in whichever circumstances you receive our IT support, be rest assured that you are getting the best from the best hands in the industry. This assurance is personally guaranteed by our lead consultant who is locally and internationally renowned for his in-depth industry knowledge and long-time experience working with IT hardware, network and infrastructure.
Furthermore, our unique position in the industry is bolstered by the fact that we are both business and technically biased; which means that we also speak the business language, and readily understand your business needs and would therefore tailor any technology application to ensure they are robust enough to best support your business.
If your business is local to us, you could benefit from our easy-to-manage service contracts, which provides a lot of advantages for our corporate clients.
If you are thinking of using our services; or you just need to know more, please kindly contact us.